Jira
Last updated
Last updated
The Jira data source in Epsilla allows users to connect and retrieve issues directly from their Jira projects or specific issues. This type of data source is ideal for managing tickets, project progress, and collaboration data stored in Jira.
Choose Jira to continue.
Provide a Knowledge Base Name. A valid name should start with a letter or _, and can contain only letters, digits, underscores, and whitespaces. Example: MyJiraDocs.
Fill in the required fields to connect your Jira instance:
Base URL: The URL of your Jira instance (e.g., https://yourcompany.atlassian.net).
Token: A Jira API token generated for your account. To access your Jira API token:
Log in to your Atlassian account.
Navigate to your profile settings.
Select "Create and manage API tokens" under the Security section.
Generate a new API token and copy it.
User Name: The email address associated with your Jira account.
There are two options for specifying the data to load from Jira:
Project Key: Provide the key of the Jira project to load all issues from that project.
Issue Keys: Specify individual issue keys to load selected tickets. If issue keys are provided, the project key will be ignored.
To add multiple issue keys:
Click Add Multiple Issue Keys, enter the keys separated by new lines, and click Add.
Once the connection details are entered, click Create:
Epsilla will automatically process the tickets. During this process, the platform loads, chunks, and embeds the documents into vectors for efficient retrieval. You can monitor the progress of data processing in real-time:
After the data is processed, the list of pages imported from Jira will be visible in the Loaded Issues section. Tickets that are ready for use will be marked as Ready, while those still processing will show a status of Processing data.
You can update or edit your Jira configuration by navigating to the Data Sources tab under your knowledge base.
